Shipping Policy

At IDEM, we are committed to delivering high-quality beauty products to you as quickly and safely as possible. Please review our shipping policy below.

📍 Order Processing

  • All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • Once your order is processed, you will receive a confirmation email with tracking information.

🚚 Shipping Time

Since we work with trusted global suppliers (including CJ Dropshipping), shipping times may vary depending on your location:

  • United States & Canada: 7–15 business days

  • Europe: 8–18 business days

  • International: 10–25 business days

Please note that delays may occur due to customs clearance, carrier issues, or high-demand periods.

💰 Shipping Costs

  • Shipping costs are calculated at checkout.

  • Occasionally, we may offer free shipping promotions.

📦 Tracking Information

Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear.

❗ Customs & Duties

IDEM is not responsible for customs fees, duties, or taxes imposed by your country.

If you have any questions about your order, please contact us at:
📧 support@idembeauty.com